In response to the continuing impact the COVID-19 outbreak is having on us all, FP Tools have put in place a number of initiatives designed to limit the impact of the pandemic and protect the health, safety and well-being of our employees, customers and suppliers.

 

This includes, adding more hand sanitising stations at our facilities, increasing the frequency of deep cleans throughout our offices and warehouses as well as ensuring all essential visitors to our sites are taking the recommended precautions to stay well.


We have suspended non-essential travel and have taken steps wherever practical to facilitate home working with immediate effect. Our account managers will only visit your site by invitation for essential matters, otherwise telephone or Microsoft Teams conversations will be used to maintain communication links. Our delivery team have gloves and masks to reduce any risk to themselves or you and have sanitising wipes for the hand held devices where we require signatures (indeed we are happy to sign on your behalf if you would rather not touch the screens).


I want to reassure you that our business is fully operational and we will ensure to provide the same levels of incomparable service and support through these unprecedented times.


In the meantime please don’t hesitate to get in touch to discuss any issues you are facing and how FP can support.

From the team and I, we wish you, your colleagues and families well during this difficult period and we look forward to more positive conversations in the near future.

Simon Dale
Managing Director
 

Telephone

Good

Key members of the team are available.  Please be patient as there are some inevitable delays in response times

Email

Good

Key members of the team are available.  Please be patient as there are some inevitable delays in response times

Stock

Good

Stocks are generally well maintained with obvious limitations on key PPE products including masks and coveralls alongside antibacterial gels and sanitisers

Delivery

Excellent

Our delivery team are working hard to maintain the excellent service you are accustomed to.  POD's digitally signed can be signed for by our team to avoid direct contact

Meetings

On Hold

For the safety of our customers, suppliers and our team we have temporarily held all travel and visits in line with government guidance

FPUKAS.PNG

Company Registration ID: 650649 - VAT Registration ID: GB 110 0928 24